CHANNELS, RELATIONSHIPS & MARKETING (CRM)

The goal of the DBJ’s Channels, Relationships and Marketing Division is to support the Bank’s customer-centric focus and its expansive suite of products by unlocking access to finance (from an idea to an IPO).

The functions of the CRM Division are carried out by its three units:

Investor Relationships

which, among other things, guides businesses to DBJ’s products and services that include loans, grants, guarantees, equity and capacity development

Intermediary Relationships

which builds and manages relationships with the Bank’s stakeholders

Service Quality & Customer Experience

which processes and documents transactions and measures and continuously improves the customer’s business experience with the DBJ

Our team members to assist you are:

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Edison Galbraith
General Manager

Investor Relationships

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Paul Chin
Manager
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Jacqueline Clarke
Relationships Executive
marc johnson
Marc Johnson
Relationships Executive
wayne johnson
Wayne Johnson
Relationships Executive
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Everton McFadden
Relationships Executive

Intermediary Relationships

Helon Whittaker, Manager (Actg), Loan Origination
Helon Whittaker
Manager
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Travell Mullings
Relationships Executive
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Kerry Ann Pryce
Relationships Executive
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Ernesto Wignall
Relationships Executive

Service Quality & Customer Experience

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Claudia Andrews
Manager

Marketing

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Trisann Crosbie
Manager