CHANNELS, RELATIONSHIPS & MARKETING (CRM)
The goal of the DBJ’s Channels, Relationships and Marketing Division is to support the Bank’s customer-centric focus and its expansive suite of products by unlocking access to finance (from an idea to an IPO).
The functions of the CRM Division are carried out by its three units:
Investor Relationships
which, among other things, guides businesses to DBJ’s products and services that include loans, grants, guarantees, equity and capacity development
Intermediary Relationships
which builds and manages relationships with the Bank’s stakeholders
Service Quality & Customer Experience
which processes and documents transactions and measures and continuously improves the customer’s business experience with the DBJ
Our team members to assist you are:
Edison Galbraith
General Manager
Investor Relationships
Paul Chin
Manager
Jacqueline Clarke
Relationship Executive
Marc Johnson
Relationship Executive
Wayne Johnson
Relationship Executive
Everton McFadden
Relationship Executive
Intermediary Relationships
Helon Whittaker
Manager
Marlon McCallum
Relationship Executive
Travell Mullings
Relationship Executive
Kerry Ann Pryce
Relationship Executive
Ernesto Wignall
Relationship Executive
Service Quality & Customer Experience
Claudia Andrews
Manager
Marketing
Trisann Crosbie
Manager